Privacy Policy

1. Data We Collect

When you contact us, enrol in a program, or use this website, we may collect the following personal data:

• Full name and contact details (email address, phone number)
• Information about your interest in specific programs
• Communication records (emails, messages sent via our contact form)
• Website usage data collected via cookies (see our Cookie Policy)
• Financial context shared voluntarily during program sessions (treated with full confidentiality)

2. How We Use Your Data

We use personal data for the following purposes:

• Responding to enquiries and programme-related correspondence
• Scheduling and managing program sessions
• Sending program materials and follow-up communications
• Improving the quality of our educational offerings
• Complying with legal obligations under Thai law

We do not use personal data for marketing purposes without explicit consent. We do not sell personal data to third parties.

3. Legal Basis for Processing

Under Thailand's Personal Data Protection Act (PDPA) and applicable data protection principles, we process personal data on the following bases:

• Consent — for marketing communications and optional data collection
• Contract — for data necessary to deliver the program you have enrolled in
• Legitimate interest — for improving our services and communicating about related programs
• Legal obligation — where required by Thai law or regulatory authorities

4. Data Retention

We retain personal data only as long as necessary for the purposes described above. Contact and programme records are typically retained for a period of three years from the date of last interaction. Anonymous and aggregated data may be retained longer for curriculum improvement purposes.

5. Data Protection Measures

• Data is stored on secured servers with access controls
• Confidential session information is not stored in digital form beyond what participants explicitly provide in writing
• Staff access to personal data is limited to those who require it to deliver services
• We review our data practices periodically and update procedures as needed

6. Cookies

This website uses cookies to understand how visitors interact with our pages and to improve your experience. For full details, please see our Cookie Policy.

7. Third-Party Services

We may use third-party services to support the operation of this website, including:

• Google Analytics — for anonymous website usage data
• Email service providers — for correspondence management

These providers process data under their own privacy policies. We do not share identifiable personal data with these providers beyond what is technically necessary.

8. Your Rights

Under Thailand's PDPA, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you
• Right of rectification — to request corrections to inaccurate data
• Right of erasure — to request deletion where data is no longer necessary
• Right to data portability — to receive your data in a structured format
• Right to object — to object to processing based on legitimate interest
• Right to withdraw consent — where processing is based on consent, you may withdraw at any time

To exercise any of these rights, contact us at privacy@{{DOMAIN}}. We will respond within 30 days.

9. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

10. Children's Privacy

Our programs are designed for individuals aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has provided data to us, please contact us promptly so we can remove it.

11. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.